How We Do It
LaaSer delivers a 100% cloud-native SaaS suite.
Cloud-native by design; SaaS by delivery.
Built for public safety -- always on and endlessly scalable. No hardware, no software to install or update, no headaches. Geo-redundant scale and public safety grade uptime so you can focus on outcomes, not infrastructure.
Optimizing Emergency Operations with AI
Every second matters in an emergency. LaaSer's AI-driven technology helps PSAPs answer more calls, lighten the load on telecommunicators, and deliver life-saving responses with speed and confidence.
AI Call Triage
Virtual Non-Emergency Agent manages routine calls automatically, freeing human operators for critical life-threatening incidents and improving overall response efficiency.
Enhanced Call Handling
Real-time transcription, intelligent risk-phrase detection, and smart prompts support faster, more accurate emergency responses.
Multilingual Support
On-the-fly translation and transcripts enable seamless communication across all languages, eliminating barriers during emergencies.Public Safety Core Services
For public safety, we make 911 work the way people think it already does. The general public believes responders will automatically know where they are, who they are, and even what’s wrong. Our patented safety offerings...
Intelligent Routing
LaaSer’s platform determines callers’ precise location at the exact same time that the call to 911 is being made, so that they get connected to the right PSAP, and when the operator answers the call, they are immediately presented with accurate location information.
Additional Data
LaaSer can integrate with various PSAP systems to provide enhanced location data not available through ALI feeds (speed and direction of travel, temperature, barometric pressure, etc.) as well as supplemental data, if provided by the caller and calling platform.Location Solutions
High-Confidence Location
When your use case requires that you are as certain as possible that the determined location is not only accurate, but also highly credible, you need more than standard commercial location. Our systems integrate all available telemetry, cross-reference harder to spoof modalities, and sanity check against exogenous data to get the highest possible confidence result.
Asset Tracking
LaaSer can track location of key people and resources in real-time, at set intervals, triggered by entry to or exit from geofenced areas of interest, on virtually any connected device. Our system can use existing infrastructure or augment with additional location determination resources.Incident Management Solutions
LaaSer has campus safety solutions that can provide room-level location as well as vertical positioning data to both public safety and campus security personnel. Additionally, we can integrate with or provide full-featured multi-channel emergency alerting, as well as powering emergency contacts notification systems. We can also integrate with existing security apps already provided on campuses.
Enterprise Safety
Contact corporate security as well as public safety whenever a 911 call is placed on-site, providing immediate situational awareness for corporate security without delaying emergency response.