LaaSer Critical Communications Privacy Policy

Last reviewed: September 1, 2026

LaaSer Critical Communications, LLC (“LaaSer,” “we,” “us,” or “our”) is committed to protecting your privacy. This privacy policy describes the information we collect on laaser911.com and how it is used. Questions about this policy can be sent to the contact details below. We collect only the personal information necessary to communicate with you, provide our public-safety solutions, and improve your experience on this website. We do not sell, trade, or rent your personal data.

What information do we collect?

Information you give us, and basic technical information collected automatically. We do not ask for more than an inquiry about our public-safety solutions requires.

  • Information you provide. When you complete our contact form we collect your first name, last name, email address, and the question or message you submit. If you later provide a phone number or additional details by email or phone, we receive that information as well.
  • Information collected automatically. Like most websites, our server records the IP address, browser type, device, pages viewed, and the time of each visit. This is standard web-server activity used for security and troubleshooting.
  • Analytics information. If analytics tools are enabled on the site, they are used only to understand which pages are read and how visitors move through the site, in aggregate.

We do not collect financial account details, government identification numbers, or sensitive personal information through this website.

How do we use your information?

To respond to you, to deliver the work you engage us for, and to keep the website functioning. Specifically:

  • To answer your inquiry and discuss our public-safety solutions
  • To provide emergency location, call-routing, AI-powered response, and incident-management services you or your organization engage us for
  • To send information you have requested
  • To maintain the security and performance of this website
  • To meet legal, contractual, and record-keeping obligations that apply to a mission-critical safety-services company

We do not use your information for automated decision-making that produces legal or similarly significant effects, and we do not send marketing to people who have not asked to hear from us.

Do we sell or share your information?

No. We do not sell, trade, or rent your personal data to anyone. We share information only in three narrow situations: with service providers who operate parts of this website or our business on our behalf and only to the extent needed to do that work; with trusted partners or professional advisers where you or your organization have engaged us and the sharing is necessary to deliver the contracted solution; and where we are required to by law, court order, or a government authority.

You can also submit a formal request through our Do Not Sell or Share My Personal Information page.

Which third-party services does this website use?

A small number, each with a specific job. These providers may receive limited information when you use the relevant part of the site, and each operates under its own privacy policy.

  • Our website host, which stores the site and its server logs
  • Our email or form-delivery provider, which transmits contact-form notifications to us
  • Any analytics tool used for aggregate reporting on how the site is used
  • Any security or anti-abuse tool used to protect the contact form and the site

We do not load third-party maps, translation widgets, or advertising networks on laaser911.com as of the date of this policy. If that changes, this page will be updated.

How do we use cookies?

For essential site functions and, where used, for analytics. Essential cookies keep the site working, remember your preferences, and support security. Analytics cookies, if enabled, help us understand which pages are read.

You can block or delete cookies through your browser settings, though some parts of the site may not work as intended if you do. If a consent banner is displayed, you can accept or decline non-essential cookies and change that choice later.

What are your privacy rights?

You can contact us at any time to request, update, or delete your information. Depending on where you live, you may also have the right to ask what personal information we hold about you, to ask us to correct it, to ask us to delete it, to opt out of the sale or sharing of personal information, and not to be treated differently for exercising any of these rights. These rights may arise under the California Consumer Privacy Act (CCPA/CPRA) and other applicable U.S. state privacy laws.

To make a request, email 911@Laaser911.com and tell us what you would like us to do. We may need to confirm your identity before acting on a request that concerns personal information. Sale-or-share opt-out requests can also be submitted on the Do Not Sell or Share page.

How long do we keep your information?

For as long as it is needed for the purpose it was collected, and then for as long as the law requires. Inquiries that do not become engagements are kept only as long as they are useful for follow-up. Records related to contracted deployments, support, and public-safety operations are kept longer when contracts, security, audit, or legal obligations require it. When information is no longer needed for any of those purposes, it is deleted or de-identified.

How do we protect your information?

Through standard technical and organizational safeguards. This website is served over an encrypted HTTPS connection, access to inquiry information is limited to the people who need it to respond to you, and our systems are kept current. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security, but we treat the information you send us with the care appropriate to a company that supports mission-critical public-safety infrastructure.

Is this website intended for children?

No. Our services are directed to public-safety agencies, mobile carriers, enterprises, campuses, and their professional partners. This website is not intended for children under 13, and we do not knowingly collect personal information from them. If you believe a child has provided us with personal information, contact us and we will delete it.

Will this policy change?

It may, and the date at the top of this page shows when it was last reviewed. If we make a material change to how we handle personal information, we will update this page. We encourage you to review it when you submit a new inquiry.

How do you contact us about privacy?

Use any of the methods below and tell us what you need.

LaaSer Critical Communications, LLC • laaser911.com