Web Accessibility Statement

Last reviewed: September 1, 2026

This web accessibility statement explains how LaaSer Critical Communications, LLC builds a website that every visitor can use, including people who rely on screen readers, screen magnification, voice control, or keyboard-only navigation. Accessibility is treated as part of how the site is built and maintained, not as an afterthought.

Which standard do we work to?

The Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. These are the internationally recognized criteria used to judge whether digital content is usable by people with disabilities, and they are the benchmark referenced by most accessibility regulation in the United States.

The guidelines are published by the World Wide Web Consortium Web Accessibility Initiative, federal guidance for businesses is summarized by the U.S. Department of Justice, and the technical standards for federal accessibility are maintained by the U.S. Access Board.

What is our current conformance status?

Partially conformant with WCAG 2.1 Level AA. This statement reports that status honestly rather than claiming more. Partially conformant means most of the site is intended to meet the standard and some content or components may not yet fully conform. Accessibility on a live marketing site is continuous work rather than a finished state.

What accessibility practices do we apply?

The practices below are the baseline we use when building and updating laaser911.com.

  • Semantic heading structure. Pages use a clear heading outline so assistive technology can move through sections such as Who We Are, What We Do, and Contact Us.
  • Keyboard access to core actions. Primary links, the phone number, and contact-form fields are intended to be reachable and usable without a mouse.
  • Descriptive alternative text on meaningful images. Images that convey information should include alt text so the content still makes sense when images cannot be seen. Decorative images should be marked so they can be ignored.
  • Declared page language. Pages declare English as the language so screen readers pronounce content correctly.
  • Color contrast and readability. Text and background combinations are checked against contrast requirements as pages are updated.
  • Contact form labels. The homepage contact form asks for first name, last name, email address, and a question, and those fields are labeled so visitors know what to enter.

Where are we still improving?

These areas are known limitations and are being worked on. Naming them is more useful than a blanket claim of compliance.

  • Third-party components. Hosting, form handling, and similar embedded services are controlled in part by their providers. We cannot always alter their internal markup. Where a third-party component is the only source of information, we will provide the same information another way on request.
  • Documents and downloads. If we publish PDFs or other files that are not fully tagged for screen readers, we will supply an accessible version on request.
  • Complex visual layouts. Marketing sections, comparison-style content, and visual groupings are reviewed so they still make sense when read in a linear order.

How do we test the website?

Automated checks plus manual review. Automated tools catch many issues, but they cannot judge whether alt text is meaningful or whether a page makes sense when read aloud, so both are used.

  • Automated accessibility scanning of pages as they are published or updated
  • Keyboard-only testing of links, the contact form, and other interactive elements
  • Color contrast analysis of text against its background
  • Review of heading order and alternative text as part of publishing

Guidance on how people actually use assistive technology, including survey data on screen reader use, is published by WebAIM.

What should you do if something is not accessible?

Tell us, and we will get you the information another way while we fix it. If a page, document, or feature on this website prevents you from finding what you need, contact us using any of the methods below and describe the page and the difficulty. We will respond, work with you to provide the content or service through an alternative method, and correct the underlying problem.

Please include the address of the page, a short description of the problem, and the assistive technology or browser you were using. That detail lets us reproduce the issue and fix it properly rather than guessing.

Who does this web accessibility statement cover?

LaaSer Critical Communications, LLC, an international safety-services company that delivers public-safety solutions including emergency location, call routing, AI-powered emergency response, and incident-management technology. This statement applies to laaser911.com and the pages published on that site. Related policies: